We are
A Reputable Care Home in Wick
We are a private care home offering a range of services including individual and group activities, reminiscence, multi-generation and music and dance and much more. If you want to ensure specialist care for your loved one, then contact Riverside House Care Home in Wick.
Our
Resident Accomodation
At Riverside House Care Home, we believe that everyone, irrespective of their age deserves to have their needs met with understanding and compassion, to feel cared for, loved and looked after. We provide resident accommodation in single rooms having facilities including WC and sink. All the rooms have different colours and patterns in order to enhance a homely atmosphere. All our nursing equipment is provided by the home.
Our
En-Suites/Bathrooms
The ensuites and bathrooms at Riverside House Care Home are designed to give maximum aid to the residents. All are fitted with handrails and connected to the call bell system. A bath chair is fitted in all bathrooms for residents who require greater assistance. We have a walk-in shower as well.
Meals and Diet
Meals can be eaten in of of our two dining rooms. We serve homely, appetising and well-balanced meals. Our cooks provide excellent home cooking to accord with the tastes of the residents.
Specialized diets if advised by the dietician are catered for and provided for from our kitchen. We provide specialized aids to assist the residents while eating and drinking so they can remain as independent as possible.
Meals can be eaten in one of our three dining rooms, in any of our three lounges, or in the resident's bedroom.
Throughout the day hot/cold drinks and snacks are encouraged and freely available, with late-night drinks being offered at bedtime. Our residents' personal likes and dislikes are always considered at all meal times.
Some residents enjoy a dram or a glass of sherry – some on a daily basis, others on special occasions. We prefer to store alcohol safely and need to be aware of when it is being consumed. Alcohol is not recommended nor advisable with some medicines or diets, so please ask the staff for guidance.
Special parties to celebrate significant family events can be arranged and catered for, in one of the home's lounges, by speaking with the home manager. However, we ask for a minimum of 10-14 days' notice to enable us to make all appropriate arrangements. The kitchens are regularly monitored by the local Environmental Health Department in line with legal requirements.
Medical Care/GP Visits
All our residents are registered with a GP at Wick Health Centre.
The Wick practice doctor makes regular visits to Riverside House, to examine residents and prescribe treatments/medications. Residents can consult the doctor confidentially on these visits.
The Registered Nurse informs the doctor of any relevant changes in the resident's state of health. In addition, other GP visits are requested when a need is indicated by a change in a resident's condition. Acute health problems can sometimes necessitate admission to hospital if the doctor feels increased medical monitoring is required, but most nursing care requirements can be maintained at Riverside House.
Our residents are observed and assessed continually by the nursing staff and the care adjusted accordingly.
Medicine
Residents' medicines are procured by NHS prescriptions and receive these free of charge. Residents are not encouraged to self-administer ‘home remedies/preparations’ as the nursing staff needs to be aware of all internal and external medicines in use. For that reason residents and relatives are asked to surrender all pills, medicines, ointments, inhalers to the Registered Nurse on admission.
Any requests to self-administer medication will be discussed by the Registered Nurse with the resident; risks will be assessed and procedures agreed with the manager, as appropriate.
Residents would then be provided with lockable units in which to store their medication, at all times adhering to pharmaceutical health & safety guidelines.
Visitors
Visitors are welcomed and encouraged to visit as often as possible. Residents can meet with their visitors in the communal day rooms, their own rooms, or in one of the more private quiet rooms.
Visits at meal times are not necessarily discouraged. In fact, it can be a rewarding experience for relatives to assist their loved one at meal times. Visitors can also share a meal at the table by prior arrangement.
Children are always welcome to visit the home, but it is requested that they remain with an adult at all times, for their own safety and that of the residents.
We can make a room available for relatives/visitors to stay in should the need arise during a resident's period of ill health or deteriorating condition.